Privacy Policy for 7rrr — How We Handle Your Personal Data
At 7rrr, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use it, and what rights you hold over your information as a player on Bangladesh's premier online casino platform.
What This Policy Covers
The cards below summarise the six most important aspects of how 7rrr handles your personal data. They are not a substitute for the full policy text — please read the complete document below.
We collect registration details (name, date of birth, email, phone number), payment information, device and browser data, gameplay activity logs, and communications you send to our support team. We collect only what is necessary to operate the 7rrr platform safely and legally.
Your data is used for account management, identity verification (KYC), payment processing via bKash, Nagad, and Rocket, fraud prevention, customer support, and — where you have opted in — promotional communications. We do not sell your data to third-party marketers.
Data is shared only with trusted service providers essential to platform operations: payment processors, game studios, identity verification partners, and cloud infrastructure providers. All third parties are contractually bound to process your data only as instructed by 7rrr.
All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive records are encrypted at rest. Access to personal data within 7rrr is restricted on a strict need-to-know basis. We conduct regular security audits and vulnerability assessments to maintain data integrity.
You have the right to access, correct, and request deletion of your personal data at any time. You may also withdraw marketing consent, request data portability, and object to certain processing activities. Submit your request via live chat or by emailing [email protected].
7rrr uses strictly necessary cookies for session management and optional analytics cookies to improve platform performance. We do not use third-party advertising cookies or behavioural tracking for ad-targeting purposes. You can manage cookie preferences in your browser settings.
Important Notice: This Privacy Policy forms part of the binding agreement between you (the "Player") and 7rrr ("we", "us", "our") governing your use of the 7rrr platform at https://7rrr.onl. By registering an account or using any 7rrr service, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1 Introduction
7rrr is Bangladesh's premier online casino and sports betting platform, operating at https://7rrr.onl. We are committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy has been written in plain, accessible English so that every player — regardless of their familiarity with legal or technical language — can understand precisely how their data is handled.
This policy applies to all personal data collected by 7rrr through the website at https://7rrr.onl, our customer support channels (live chat and email), our payment processing interfaces, and any other touchpoint through which a player interacts with the 7rrr brand. It does not apply to third-party websites or services that may be referenced on our platform.
We encourage you to read this policy in full. If you have any questions about how 7rrr handles your personal data, please contact our support team via live chat or at the email address provided in Section 14.
2 Data We Collect
7rrr collects personal data that falls into the following categories. We collect only the minimum data necessary to deliver a safe, compliant, and high-quality gaming experience for players in Bangladesh.
2.1 Registration Data
When you create a 7rrr account, we collect the following information:
- Full legal name — as it appears on your government-issued identity document
- Date of birth — to verify that you meet the 21+ age requirement
- Email address — used for account notifications and support communications
- Mobile phone number — used for account security and payment method verification
- Residential address — collected for identity verification and KYC compliance purposes
- Username and password — your chosen login credentials (passwords are stored in hashed form and are never readable by 7rrr staff)
2.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) obligations, we may request and retain copies of the following documents:
- National Identity Card (NID) or valid Passport
- Proof of residential address (utility bill, bank statement, or equivalent dated within 90 days)
- Payment method confirmation (bKash, Nagad, or Rocket account details confirming your name matches your 7rrr account)
2.3 Financial Data
When you make deposits or request withdrawals, we record transaction metadata including the payment method used, transaction amount in BDT (৳), transaction timestamp, and transaction reference number. We do not store full mobile banking credentials — payment authentication is handled directly by bKash, Nagad, and Rocket through their secure interfaces.
2.4 Gameplay and Activity Data
We automatically record data about your activity on the 7rrr platform, including:
- Games played, bets placed, and wager amounts
- Win and loss records for each gaming session
- Session duration and frequency of play
- Bonus claims, wagering progress, and promotion redemptions
- Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests)
2.5 Technical and Device Data
When you access the 7rrr platform, we automatically collect certain technical information from your device:
- IP address and approximate geolocation (city/region level)
- Browser type, version, and language settings
- Operating system and device type (desktop, mobile, tablet)
- Referring URL (the website you visited before arriving at 7rrr)
- Pages viewed, time spent on pages, and click patterns (via analytics cookies — see Section 7)
2.6 Communications Data
We retain records of all communications between you and the 7rrr support team, including live chat transcripts and email correspondence. These records are used to resolve disputes, improve support quality, and maintain a full audit trail of player interactions.
3 How We Collect Data
7rrr collects your personal data through the following means:
- Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a promotion.
- Automatically: When you access the 7rrr platform, our servers and analytics systems automatically log technical and device data as described in Section 2.5.
- From payment providers: When you initiate a transaction via bKash, Nagad, or Rocket, those providers share transaction confirmation data with us to credit your account Balance.
- From identity verification partners: Where we engage third-party KYC services to validate identity documents, those partners return a verification result (pass/fail) and retain document copies on our behalf in accordance with their own data protection standards.
- From cookies and similar technologies: As described in Section 7, we use cookies to maintain session state, remember your preferences, and collect anonymised analytics data.
4 Legal Basis for Processing
7rrr processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract — necessary to create and maintain your 7rrr account |
| Age and identity verification (KYC) | Legal obligation — required to comply with responsible gaming and anti-money-laundering obligations |
| Payment processing (deposits and withdrawals) | Performance of a contract — necessary to process your financial transactions |
| Fraud prevention and security monitoring | Legitimate interests — protecting 7rrr and its players from fraudulent activity |
| Customer support and dispute resolution | Performance of a contract and legitimate interests |
| Gameplay analytics and platform improvement | Legitimate interests — improving the quality and fairness of the 7rrr platform |
| Responsible gaming monitoring | Legal obligation and legitimate interests — identifying and supporting at-risk players |
| Promotional communications (email/SMS) | Consent — only where you have explicitly opted in to marketing communications |
| Analytics cookies (optional) | Consent — you may manage cookie preferences via your browser settings |
5 How We Use Your Data
7rrr uses the personal data we collect for the following specific purposes:
- Account creation and management: Setting up your player account, maintaining your Balance, recording your transaction history, and enabling you to log in securely.
- Identity and age verification: Confirming that you are at least 21 years of age and that the identity you have provided is genuine, in compliance with our 21+ policy and KYC obligations.
- Payment processing: Crediting deposits from bKash, Nagad, and Rocket to your account Balance, and processing withdrawal requests to your nominated payment method within the 24-hour processing window.
- Fraud and money laundering prevention: Monitoring transaction patterns and account behaviour for signs of fraudulent activity, bonus abuse, collusion, or money laundering, and taking appropriate action where such behaviour is identified.
- Customer support: Responding to enquiries, resolving account disputes, processing responsible gaming requests, and maintaining full records of all support interactions.
- Responsible gaming: Monitoring gameplay patterns to identify players who may be exhibiting signs of problem gambling, and proactively reaching out with responsible gaming information and tools where appropriate.
- Platform analytics and improvement: Analysing aggregated, anonymised usage data to identify technical issues, improve game performance, and enhance the overall player experience on the 7rrr platform.
- Promotional communications: Sending you information about 7rrr promotions, bonuses, and seasonal offers — but only where you have explicitly opted in to marketing communications during registration or via your account settings. You may withdraw consent at any time.
- Legal compliance: Meeting our obligations under applicable laws, including responding to lawful requests from regulatory authorities and law enforcement agencies.
No Data Selling: 7rrr does not sell, rent, or trade your personal data to third-party marketers, data brokers, or advertising networks. Your personal information is used exclusively for the purposes described in this Privacy Policy.
6 Data Sharing & Disclosure
7rrr shares personal data with third parties only in the limited circumstances described below. In every case, third parties are contractually required to process your data only as instructed by 7rrr and in accordance with applicable data protection standards.
6.1 Payment Processors
To process your deposits and withdrawals, we share transaction data with bKash, Nagad, and Rocket. Each of these providers operates under its own privacy policy and is independently responsible for the data it processes through its own systems. 7rrr shares only the minimum information necessary to complete each transaction.
6.2 Game Studios and Content Providers
Game studios and content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive anonymised session tokens to authenticate your access to their game content. These providers do not receive your full name, payment details, or contact information.
6.3 Identity Verification Partners
Where we engage third-party KYC and identity verification services to validate your identity documents, those providers will receive the documents you submit. They are contractually bound to use your data solely for the purpose of identity verification on behalf of 7rrr and to delete or return documents upon completion of the verification process.
6.4 Cloud Infrastructure and IT Service Providers
7rrr uses cloud infrastructure providers for data storage and platform hosting. These providers have access to data stored on their infrastructure as data processors acting under 7rrr's instructions. They do not independently access or use your personal data.
6.5 Legal and Regulatory Disclosure
7rrr may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so or where we have a good-faith belief that disclosure is necessary to:
- Comply with a legal obligation, court order, or lawful request from a government authority
- Protect the rights, property, or safety of 7rrr, its players, or the public
- Investigate suspected fraud, money laundering, or other criminal activity involving the 7rrr platform
Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7rrr's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a prominent notice on the 7rrr platform prior to the transfer taking effect.
7 Cookies & Tracking Technologies
7rrr uses cookies and similar tracking technologies on the platform. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow us to recognise your browser across visits and provide a consistent, personalised experience.
7.1 Types of Cookies We Use
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account state, and enable core platform functionality (e.g., Balance display, game loading) | Yes — cannot be disabled without breaking the platform |
| Functional / Preference | Remember your display preferences, language settings, and responsible gaming tool configurations | Optional — improves your experience but not essential |
| Analytics | Collect anonymised data on page views, session duration, and navigation paths to help 7rrr improve platform performance | Optional — requires your consent |
7.2 Managing Cookies
You can manage or disable optional cookies at any time through your browser settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or receive a notification before a cookie is stored. Please note that disabling strictly necessary cookies will impair your ability to log in and use core 7rrr platform features.
7rrr does not use advertising cookies, behavioural tracking cookies, or third-party retargeting pixels. No data collected through cookies on the 7rrr platform is shared with advertising networks or used for targeted advertising purposes.
8 Data Retention
7rrr retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and in compliance with any legal retention obligations that apply to online gaming operators. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | For the duration of your active account, plus 5 years after account closure |
| KYC identity documents | 5 years from the date of verification or account closure, whichever is later |
| Transaction and payment records | 5 years from the date of each transaction |
| Gameplay activity logs | 3 years from the date of each session |
| Customer support communications | 3 years from the date of each interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year for audit purposes |
| Analytics cookie data | 13 months from the date of collection, then automatically deleted |
| Self-exclusion records | Minimum 6 years after the self-exclusion period expires |
After the applicable retention period expires, your data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual. Where retention is required by law, data is archived and access is restricted to authorised personnel only.
9 Data Security
Protecting your personal data is a core operational priority at 7rrr. We implement the following technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of your data:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the 7rrr platform
- Encryption at rest for sensitive stored data including identity documents and KYC records
- Hashed password storage — passwords are never stored in readable form; only cryptographic hashes are retained
- Role-based access controls — 7rrr staff access to personal data is restricted on a strict need-to-know basis
- Regular security audits and penetration testing by qualified security professionals
- Intrusion detection systems monitoring for unusual access patterns or data exfiltration attempts
- Incident response procedures — in the event of a data breach, affected players will be notified promptly in accordance with applicable legal requirements
Your Responsibility: While 7rrr takes all reasonable technical measures to protect your data on our end, you are responsible for keeping your login credentials confidential. Never share your username or password with any third party. If you suspect that your 7rrr account has been accessed without your authorisation, contact our support team immediately via live chat or email [email protected].
10 Your Rights
As a player on the 7rrr platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all valid requests within 30 calendar days.
- Right of Access: You may request a copy of all personal data that 7rrr holds about you, along with information about how it is being used, who it has been shared with, and how long it will be retained.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-critical information such as your name or date of birth, correction may require you to submit updated identity documents.
- Right to Erasure ("Right to be Forgotten"): You may request that 7rrr delete your personal data. This right is subject to legal retention obligations — for example, we are required to retain KYC and transaction records for a minimum period as described in Section 8. Data that we are legally required to retain cannot be deleted upon request, but it will be archived and access-restricted.
- Right to Restriction of Processing: You may request that 7rrr temporarily suspend the processing of your personal data in certain circumstances, for example while a dispute about data accuracy is being resolved.
- Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
- Right to Object: You may object to the processing of your personal data where 7rrr is relying on legitimate interests as the legal basis. You may also object at any time to the processing of your data for direct marketing purposes.
- Right to Withdraw Consent: Where 7rrr processes your data on the basis of your consent (for example, for marketing communications or optional analytics cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
- Right to Lodge a Complaint: If you believe that 7rrr has processed your personal data unlawfully, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
How to Submit a Request: Send your data rights request to [email protected] with the subject line "Data Rights Request – [Your Username]". Please include your registered email address and a brief description of your request. For security purposes, 7rrr may ask you to verify your identity before processing your request. We do not charge a fee for handling data rights requests made in good faith.
11 Children's Privacy
The 7rrr platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Our registration process requires all applicants to confirm that they are at least 21 years of age, and we verify date of birth as part of our KYC process.
If you are a parent or guardian and you believe that a person under the age of 21 has created a 7rrr account or submitted personal data to us, please contact our support team immediately at [email protected]. We will investigate promptly and, where confirmed, will close the account, refund any deposits, and securely delete all associated personal data without undue delay.
21+ Policy: 7rrr operates a strict 21+ age policy for all players residing in Bangladesh. Attempting to register using false identity information in order to circumvent this age restriction is a violation of our Terms & Conditions and may be referred to the relevant authorities.
12 Third-Party Links
The 7rrr platform may, from time to time, contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game studios. While we take care to reference only reputable providers, 7rrr is not responsible for the privacy practices of any third-party website or service. This Privacy Policy applies solely to data collected by 7rrr through the https://7rrr.onl platform and our direct communication channels.
We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 7rrr, particularly the mobile banking applications you use for deposits and withdrawals. Those providers process your financial credentials independently of 7rrr and are solely responsible for the security of that data within their own systems.
13 Changes to This Policy
7rrr reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify active players via a prominent notice on the 7rrr platform and, where appropriate, by email to your registered address. The "Last Updated" date at the top of this document will be revised to reflect the date on which changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the 7rrr platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you must cease using the platform and may request account closure by contacting 7rrr support.
Version History: The current version of this Privacy Policy was published on 1 January 2026. Previous versions are available upon request by contacting [email protected].
14 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7rrr processes your personal data, please reach out to our support team through any of the following channels:
- Email: [email protected] — please use the subject line "Privacy Enquiry – [Your Username]" for faster routing
- Live Chat: Available 24 hours a day, 7 days a week via the live chat widget on the 7rrr platform
- Support Hours for Non-Urgent Enquiries: 9:00 AM – 12:00 AM BST (Bangladesh Standard Time, UTC+6)
Response Commitment: 7rrr aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 10 business days. Complex data rights requests (such as full data access requests or erasure requests) may require up to 30 calendar days to process fully. We will keep you informed of progress throughout the process.
Your Privacy is Protected — Ready to Play?
Now that you have reviewed how 7rrr handles your personal data, explore our full game library, check out our FAQ, or head straight to the 7rrr Casino for live tables, cricket betting, and 500+ slots.
Play Responsibly at 7rrr
7rrr is an entertainment platform for adults aged 21 and above residing in Bangladesh. Casino games and sports betting are forms of gambling. Please only play with money you can comfortably afford to lose, and never use gambling as a means to resolve financial difficulties.
Your 7rrr account includes deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. If you feel your gambling habits are becoming difficult to control, visit our Responsible Gaming page or contact 7rrr live chat support 24/7 for immediate assistance.